Frequently Asked Questions

FREE, Nothing at all! We provide parking management services to our clients free of charge (subject to site survey).

Yes. Any parking area is suitable as long as you manage, lease or own the freehold. If No matter if you have 1 or 10,000 spaces, you can use our services.

Yes, our service is fully nationwide and available in all areas of the UK.

You will have access to the client portal via our website, using your own unique secure login which will enable you to review and monitor your parking statistics.

Yes. If we've ticketed a legitimate user in error, just let us know and we’ll cancel it immediately. You’re in total control at all times.

We'll supply and professionally install all signage, clearly displaying our terms and conditions.

We provide, for the majority of our services, a peace of mind 28 day cancellation option.

Yes, we're approved by the British Parking Association. We also belong to the Safe contractor scheme and are ISO 9001 certified.

Yes. In line with the British Parking Association’s guidelines all our wardens wear CPM branded uniforms and carry full identification.

Yes certainly, we'll provide you with CPM branded parking permits to issue to all genuine users, residents, staff or visitors.

Again, we can issue you with permits or keep an up-to-date list contractors to your site.

Yes. We have public liability insurance worth £10,000,000, employer's liability insurance also worth £10,000,000.

Yes. We're registered under the Data Protection Act.

The DVLA require all parking operators who wish to access their data to belong to an Accredited Trade Association (ATA). We are members of the BPA's Approved Operator Scheme which is an ATA that the DVLA recognise, and as such we have an electronic link to the DVLA. As part of their various compliance processes we are routinely audited by both the BPA and the DVLA.

Yes, we only work with agencies who are AOS approved and fully accredited.

Yes, we will rigorously pursue all outstanding parking tickets. Unlike other companies who charge for their service, our interest is wholly in getting the parking ticket paid. Self Ticketing UK is a free service, we incur costs setting up each account and therefore we must recover all unpaid PCNs to ensure each account is financially viable.

Yes, and we often take people to court who refuse to pay and the courts enforce the charge. UK Car Park Management has an excellent track record for enforcing unpaid parking charges via the courts. We take photographs of the vehicles so these can be used later in court to show the vehicle was parked in the said location and the car park terms and conditions clearly visible.

Our appeals department will deal with all enquiries and representations about parking charge notices. We will only cancel a ticket on your instructions.

Yes. We can provide you with details of clients in your business sector who can give you any relevant reference information including testimonials.