We are UK Car Park Management Ltd (‘UK CPM’)

We are a car park management company. We will collect and process the information on behalf of the landowner / leaseholder.

Data Security

We look after your personal data by having security that is appropriate for its nature and the harm that might result from a breach of security. Unfortunately, the transmission of information via post or the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of it whilst in transit to us. Once we have received your information, we will use strict procedures and security features to protect your data.

What data do we collect and how do we collect data?

We will collect and process all the information you and/or the landowner/leaseholder supply when using this service.

Such information may include: your name, postal address, email address, telephone number, vehicle related documents (such as a V5 form, MOT certificate, and insurance documentation), the Vehicle Registration Mark (VRM), and vehicle details.

How will we process your data and why do we process it?

When using this service, personal data is collected and processed for the purposes of:

  • Submitting an application for a permit with a specific landowner / leaseholder;
  • Reviewing permit applications in line with the landowner / leaseholder’s criteria;
  • Assessing permit applications and the applicant’s eligibility for a permit;
  • Responding to permit applications (whether successful or otherwise);
  • Printing issued permits;
  • Renewing a permit;
  • Amending a previously issued permit;
  • Corresponding with applicants about permits;
  • Sending automated alerts and emails relating to the issue, management, maintenance and renewal of parking permits as well as in the provision of technical support;
  • Recording the details of your permit to enable us to monitor the proper use of the car parking facilities within the car park(s) to which your permit relates.

Our lawful basis for processing data is the Performance of a Contract and Legitimate Interests.

When using this service your data is collected and processed, as necessary, for the performance of the agreement reached with the landowner / leaseholder for a permit including:

  • To take steps towards obtaining a permit, such as filling in application details;
  • To assess permit applications;
  • Where an application is successful, to enter into an agreement for a permit;
  • To manage and perform the terms of any such permit agreement;
  • To renew a permit (where applicable);
  • To print permits.

We will also process data in pursuit of our, your, the landowner / leaseholder, legitimate interests, including corresponding with you and / or the landowner / leaseholder about your permit (as outlined above), registering your permit, and providing technical support (where required). This processing is necessary to enable the provision of an effective car park management service.

What if you provide sensitive data within your application?

Depending on the content of your application, the information or documentation provided by you may be classed as “special category” personal data and will therefore be considered to be more sensitive.

Where you explicitly disclose any special category data when submitting an application via this service, you explicitly consent to this information being processed as part of your application, such as when assessing your eligibility for a permit and corresponding with you about your application/permit (including in relation to renewals). This data will not be used for any other purpose.

We will continue to process any “special category” personal data provided by you, as specified above, unless we are notified that your consent to processing has been withdrawn.

You are free to change your mind at any time and withdraw your consent. The consequence might be that your circumstances will no longer be considered in full, including when reviewing your application for a permit, when assessing your eligibility, or when considering any renewal.

If you wish to withdraw your consent, please contact us.

How long will we keep your data for?

We may retain any information supplied as part of your application, including documents uploaded or any relevant details from such documents, for the duration of your permit, where necessary. However, we will not ask you for any more information than we need, and we do not keep your information for any longer than we need to.

Who do we share data with?

In order to provide the permit related services outlined above, we may share data with certain organisations. This could include landlord / leaseholder and any authorised sub-contractors, such as mail service providers, business process outsourcers, IT service providers, and payment service providers.